GENERAL:

By placing an order through the website you are using, in the electronic environment, you are deemed to have accepted the pre-information form and distance sales contract provided to you.

Buyers are subject to the provisions of Law No. 6502 on the Protection of Consumers and the Distance Contracts Regulation (Official Gazette: 27.11.2014/29188) and other applicable laws in force regarding the sale and delivery of the purchased product.

Shipping costs, which are the shipment expense, will be paid by the buyer or seller according to the conditions.

Each purchased product is delivered to the person and/or organization at the address indicated by the buyer within the legal period of 30 days, provided that it does not exceed. If the product is not delivered within this period, the Buyers may terminate the contract.

The purchased product must be delivered complete, in accordance with the specified qualities in the order, and accompanied by documents such as warranty certificate, user manual, if any.

In the event that the sale of the purchased product becomes impossible, the seller must notify the buyer of this situation in writing within 3 days of learning about it. The total amount must be refunded to the buyer within 14 days.

IF THE PURCHASED PRODUCT PRICE IS NOT PAID:

If the buyer does not pay the purchased product price or cancels it in the bank records, the seller's obligation to deliver the product ends.

UNAUTHORIZED USE OF CREDIT CARD IN TRANSACTIONS:

After the product is delivered, if it is determined that the buyer's payment credit card has been used unfairly by unauthorized persons and the sold product price is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the product to the SELLER within 3 days, with shipping costs borne by the SELLER.

UNABLE TO DELIVER THE PRODUCT WITH UNFORESEEN REASONS:

If there are force majeure reasons that the Seller cannot foresee and the product cannot be delivered on time, the situation is notified to the Buyer. The Buyer can request the cancellation of the order, replacement of the product with a similar one, or postponement of the delivery until the obstacle is removed. If the buyer cancels the order; if the payment is made in cash, the amount is refunded in cash within 14 days from the cancellation. If the payment is made by credit card and canceled, the product price is refunded to the bank within 14 days from the cancellation, but it may take 2-3 weeks for the bank to transfer it to the buyer's account.

BUYER'S OBLIGATION TO INSPECT THE PRODUCT:

The buyer will examine the goods/services subject to the contract before receiving them; damaged, broken, torn packaging, etc., will not accept damaged and defective goods/services from the cargo company. The received goods/services are deemed to be undamaged and sound. The BUYER must carefully protect the product after delivery. If the right of withdrawal will be used, the product must not be used. The invoice must be returned with the product.

RIGHT OF WITHDRAWAL:

The BUYER may use the right of withdrawal from the contract by rejecting the goods within 14 (fourteen) days from the date of delivery of the product to him or the person/entity at the address he specified, without assuming any legal or criminal liability, by notifying the SELLER through the contact information below.

CONTACT INFORMATION FOR SELLER'S RIGHT OF WITHDRAWAL NOTIFICATION:

Title: Soleda Foreign Trade Limited Company
Address: Merdivenköy Mah. Şair Arşi Cad. No:14/4 Kadıköy – Istanbul
Phone: +90 216 296 00 93
Email: info@soledababy.com

DURATION OF THE RIGHT OF WITHDRAWAL:

If the purchased is a service, the 14-day period starts from the date of signing the contract. In service contracts where the service has started with the approval of the consumer before the end of the right of withdrawal, the right of withdrawal cannot be used.

The expenses arising from the use of the right of withdrawal are borne by the SELLER.

For the right of withdrawal to be used, written notification must be made to the SELLER by registered mail, fax, or e-mail within the 14 (fourteen) day period, and the product must not be used within the framework of the provisions of "Products for which the Right of Withdrawal Cannot Be Used" specified in this contract.

EXERCISE OF THE RIGHT OF WITHDRAWAL:

The invoice of the product delivered to the third party or the BUYER, (In the return of the product whose invoice is corporate, the return must be made with the return invoice issued by the institution. Order returns made without an INVOICE will not be processed.)

Return form, The box of the products to be returned, the packaging, if any, and the standard accessories must be delivered complete and undamaged.

RETURN CONDITIONS:

The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within the 10-day period at the latest from the date of reaching the withdrawal notification to him. If there is a decrease in the value of the goods due to a reason caused by the fault of the BUYER or if it becomes impossible to return, the BUYER is obliged to compensate the damages of the SELLER in proportion to his fault. However, the BUYER is not responsible for the changes and deteriorations that occur in the product due to the proper use of the product within the withdrawal period.

In case the campaign limit amount arranged by the SELLER is reduced due to the use of the right of withdrawal, the discount amount used within the scope of the campaign is canceled.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED:

Products prepared in line with the buyer's request or explicitly personal needs and which are not suitable to be returned, underwear bottoms, swimwear bottoms, makeup materials, disposable products, products that are at risk of deteriorating quickly or have a possibility of exceeding the expiration date, products that are not suitable for return for health and hygiene reasons if their packaging is opened after delivery, products that are mixed with other products after delivery and cannot be separated due to their nature, except for those provided within the scope of a subscription agreement, goods related to periodicals such as newspapers and magazines, services that are instantly performed in electronic environment or non-material goods delivered to the consumer instantly, and sound or image recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, their return is not possible in accordance with the Regulation. Also, the use of the right of withdrawal for services that have started with the approval of the consumer before the end of the withdrawal period is not possible according to the Regulation.

Cosmetic and personal care products, underwear products, swimwear, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and tapes, and stationery consumables (toner, cartridge, ribbon, etc.) must be unopened, untested, undamaged, and unused for return.

DEFAULT SITUATION AND LEGAL CONSEQUENCES

If the BUYER defaults in case of payment transactions made with a credit card, he accepts, declares,